Key Travel Facts
- Spanish and English are the official languages. Most Puerto Ricans speak English.
- The United States dollar is the official currency.
- United States Citizens don’t need a passport to enter the island.
No Passport Required for US Citizens
If you’ll be visiting from another country other than the United States, a visa is required to enter the island. These requirements are standard and are the same as for entering the United States. The purpose and extent of your visit will determine which visa to apply for. If you are just coming in as a tourist, the standard 90-day non-immigrant visa will be your key to paradise. If you are lucky enough to be coming here as a student or as a temporary worker, specialized visas apply.
If you’ll be visiting from another country other than the United States, a visa is required to enter the island. These requirements are standard and are the same as for entering the United States (http://travel.state.gov/). The purpose and extent of your visit will determine which visa to apply for. If you are just coming in as a tourist, the standard 90-day non-immigrant visa will be your key to paradise. If you are lucky enough to be coming here as a student or as a temporary worker, specialized visas apply.
Travelers with Special Needs
Having a disability should neither prevent nor limit anyone from enjoying his or her stay in Puerto Rico. As part of the Americans with Disabilities Act, hotels, airports and public transportation systems must be equipped with disabled-friendly equipment. As a quick tip, always remember to call the hotel, restaurants and places to visit to make sure they are disabled-friendly. So leave your worries back home and get ready to relax and enjoy your time off.
Puerto Rico International and Regional Airports
Rafael Hernández International Airport
Porta del Sol has its largest airport in the town of Aguadilla, which direct flights to many cities in the United States. If you’d like to travel directly to the west coast, look for the BQN airport code.
2. Luis Muñoz Marín International Airport
Named after Puerto Rico’s first democratically elected governor, San Juan’s main airport is one of the main hubs in Latin America and the Caribbean. Home to more than a dozen airlines, many flights are available to the United States, South America, and the Caribbean.
Every corner of Puerto Rico and its surrounding islands are accessible, no matter how hidden or far away they may seem to be. Where you are going is the key factor in determining which mode of transportation will better suit your needs. In typical tourist areas such as Old San Juan, Condado, Miramar and Isla Verde walking, taxis, and the public transportation system are more than enough to get you around. But if your plans take you outside the Metro Area limits, renting a car or a chartering a bus might be your best option.
Renting a car is fairly easy and the most convenient way to explore Puerto Rico’s unlimited beauty. Most of the well-known car rental companies can be found at the Luis Muñoz Marín Airport and in and around the larger cities. Local companies offer competitive prices and great service. Contact our Information Centers for details about available car rental companies.
Luis Muñoz Marín International Airport – (787) 791-1014
Rafael Hernández International Airport – (787) 890-3090
Porta Caribe Regional Office – (787) 290-2911
Culebra Regional Office – (787) 742-1033
Vieques Regional Office – (787) 741-0800
Taxis are a good and fairly inexpensive way of getting around Puerto Rico. You can either wave one down on the street or call one by phone and they’ll take you anywhere in Puerto Rico. Some taxis have fixed rates and some are metered, it all depends where you’re going.
View rates for the different zones.
Our Tren Urbano, or “urban train,” is an efficient way to move around certain parts of the Metro area or to just tour some of the urban areas. The Tren Urbano operates from 5:30am to 11:30pm daily and is 75¢ for a one-way ticket. It’s part of a public transportation system that works together with the public bus system and covers most of the Metro area.
The Metropolitan Bus Authority, or AMA, is Puerto Rico’s public bus transportation system. If you’re not in a hurry, the AMA is a cheap way to get around the Metro Area. Each ride goes for 75¢ and drivers don’t provide change. Bus routes are identified with a letter followed by a number and most service routes stop at 10:00pm.
There are two ferry stations in Puerto Rico, the Acuaexpreso in Old San Juan and the Fajardo Station. Acuaexpreso is located in Pier 2 and for 50¢ it takes you to Cataño, where a short taxicab ride will get you to the Bacardi Distillery Tour. The Fajardo Station is used for travel between the mainland and the islands of Culebra and Vieques. One-way tickets are $2 for Vieques and $2.25 for Culebra but capacity is limited and so are the departure times.
When entering Puerto Rico as a passenger aboard a cruise ship, the rules for U.S. citizens vary slightly. If your cruise begins and ends in the same U.S. port and traveled to destinations in Mexico, Canada, the Caribbean, the Bahamas or Bermuda, re-entry into U.S. soil can be done with proof of citizenship other than a passport or passport card. Admissible proof of citizenship other than your passport includes your original birth certificate, or a certified copy and a government-issued photo identification card. On the other hand, if your cruise begins in one U.S. port and ends in another, you are required to have a valid passport. For non-U.S. citizens, a machine-readable passport is required for entry into the U.S. soil.
A word of advice to U.S. cruise travelers: whether you need your passport or not, it is recommended you bring it. An emergency, a missed departure from a port of call or any other unexpected trip-ending event would require the use of a passport. Just remember to keep it in a safe place while you enjoy your time at Puerto Rico.
Puerto Rico Cruise Ports
Port of San Juan
The Port of San Juan is the busiest ocean terminal in the Caribbean, and the second largest cruise port in the Western Hemisphere. Close to 500 cruise ships on 14 cruise lines bring more than one million passengers to Puerto Rico each year through this modern port.
Port of the Americas (Ponce)
From its historic fire station to the renowned Museo de Arte de Ponce, the city of Ponce offers a unique taste of Puerto Rican culture that will be sure to enthrall cruise passengers spending some time on land.
Port of Mayagüez
Mayagüez Port has it all, with the largest selection of tours for any cruise vacation, with beautiful beaches for surfing, snorkeling, diving, or just relaxing and overlooking the calm blue waters surrounding the area.
Puerto Rico is the cruise capital of the Caribbean, with the Port of San Juan among the top ten largest ports in the Western Hemisphere. Every year, 1.4 million passengers arrive at Puerto Rico’s shores for some exhilarating adventures and a night out on the town.
There are currently 16 cruise lines that visit the Port of San Juan.
What are your group sizes?
We love to give our guests the best experience possible and do that with a personal, relaxed and professional approach and atmosphere! We merge bookings together to the same day if our guests are flexible, but we operate always within small groups.
– EL Yunque rain forest / 2-14 guests / on request larger groups
– Cave adventure / 2-14 guests / on request larger group
– Sailing and snorkeling adventure / 2-8 guests
– Old San Juan walking tour / 3-no maximum
– Afro percussion drum workshop / 2-no maximum
– Surf lesson / 1-no maximum / on request larger groups
Interested in a private adventure with just your group? This is possible against a surcharge. Please contact us here.
Do you provide child seats?
We do not provide child seats.
What are your pick up times?
Times are an estimate and vary depending on the number of pick-ups and traffic in the area. The guides will be in contact if needed. We ask to wait outside your accommodation, as our guides do not enter the lobby.
– EL Yunque rain forest 9:00-9:15 AM
– Cave adventure 9:00-9:15 AM
– Sunset Sail and Snorkel Adventure NOON
– Afro percussion drum workshop 4:30 PM
– Surf lesson / time to be confirmed upon weather and wave forecast
What are your pick up locations?
– At hotel/accommodation if staying in San Juan Metropolitan area (Condado, Miramar, Isla Verde, Carolina)
– Plaza Colon, taxi stand if staying in the Old San Juan area or are a cruise-ship passenger. Directions Plaza Colon here.
– outside of Senor Frogs restaurant, 102 Calle Marina, San Juan, 00901, Puerto Rico (meeting point Walking Tour Old San Juan)
Where can I fill out the waiver?
We ask to return this form in advance by email to email@example.com
What is your cancellation and refund policy?
Click for more info.
What to Pack?
For most of our tours we recommend: closed (water) shoes with grip – water – money – snack – mosquito repellent – camera-towel – waterproof bag – extra set of clothes.
Year-round sun and hot weather can really do a number on your skin, especially if you’re not used to the heat. Use it, even if you don’t plan to visit the beach.
With so many beautiful beaches to choose from, you don’t want to miss out on the fun just because you forgot your suit (and none of our public beaches are clothing-optional).
After a day of sightseeing in Old San Juan or Ponce, you’ll be glad you decided to bring those white cotton shirts.
Comfortable shoes mean happy feet. And happy feet equals great vacation.
Protect yourself from unpleasant mosquito and no-see-um insect bites, especially if you plan on visiting the El Yunque rainforest or doing outdoor activities.
Bring an umbrella or poncho to keep you dry. The tropical climate is very unpredictable and it can start raining out of the blue.
Protect your most precious body part from the sun’s rays. It also keeps you cooler.
Even though the overall dress code is casual 24/7, some nightclubs, bars, restaurants and shows require more formal attire.
They protect your feet from the hot sand and wash off easily when it’s time to go.
State Police Headquarters – 787-343-2020
State Fire Department – 787-726-2377
Puerto Rico State Department – 787-722-2121 | estado.pr.gov
Coast Guard – 787-729-6800 | www.uscg.mil
Puerto Rico Emergency Management Agency (A.E.M.E.A.D) – 787–724-0124
Puerto Rico Tourism Company
Headquarters – 787-721-2400 | www.seepuertorico.com
Puerto Rico Tourism Information Centers
Luis Muñoz Marín Airport – 787-791-1014
Old San Juan – 787-722-1709
Porta del Sol – West (Aguadilla) – 787-890-3090
Porta Caribe – South (Ponce) – 787-721-2400 ext. 5000/5002/5003/5006/5007
Vieques – 787-741-2300 / 787-741-0800
Culebra – 787-742-1033
Puerto Rico Tourism Emergency Coordinator – 787-721-2400 ext. 3405 Madeline Santiago
National Weather Service – 787-253-4586 | www.srh.noaa.gov
Other Helpful Resources
Caribbean Regional Association (CARICOOS) – www.caricoos.org
CARICOOS provides information on sea conditions utilizing data from a buoy network deployed in areas around the island.
US Geological Service – pr.water.usgs.gov
The USGS provides real time access to weather conditions related to rivers and potential flash floods.