About Puerto Rico

Located in the northeastern Caribbean, Puerto Rico is home to beautiful white-sandy beaches, breathtaking landscapes, 80-degree weather, and some of the warmest people in the world. The island is a true gem that offers something unique to travelers who want to feel connected with nature and seek out and experience the culture and heritage pulsating on every corner.

As you take your first sip of cold coconut water you mesh with the magic of an island full of infinite possibilities. The vibrant colors of the colonial buildings, the turquoise waters of the ocean, the green of the mountains, the amazing hiking trails, and the year-round tropical climate, will always keep enticing you. Indulge in exotic cocktails, try locally brewed coffee, sway into the evening with the serenading calls of the “coquí”, let yourself feel the embrace of the Caribbean and confirm that finally, you’ve arrived at the perfect destination.

Submerge yourself in the essence of surfing its waves, snorkeling its reefs, cruising its rivers, dancing to “bomba & plena” and savoring some truly exquisite culinary creations. Discover the beauty of exploring “El Yunque” Rainforest, with cascading waterfalls and Taíno hieroglyphics. Glide through the glow in the dark water while night kayaking in one of the three bio-bays that harbor dinoflagellates.

To truly delve into the wonders of Puerto Rico you have to do so as a local, off the beaten path and that’s exactly what we at Across Caribe want you to experience.

We have a vibrant, fresh and modern team of experienced world travelers that are eager to guide you. Our core is made up of local and international professionals with a personal approach that works with a true passion for humans and nature alike. We offer full service seven days a week and have a vast array of active and stimulating adventures on land and sea waiting to be discovered.

Lets us show you the true colors of Puerto Rico, without maps and full of unforgettable moments!

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Key Travel Facts
  1. Spanish and English are the official languages. Most Puerto Ricans speak English.
  2. The United States dollar is the official currency.
  3. United States Citizens don’t need a passport to enter the island.

No Passport Required for US Citizens

If you’ll be visiting from another country other than the United States, a visa is required to enter the island. These requirements are standard and are the same as for entering the United States. The purpose and extent of your visit will determine which visa to apply for. If you are just coming in as a tourist, the standard 90-day non-immigrant visa will be your key to paradise. If you are lucky enough to be coming here as a student or as a temporary worker, specialized visas apply.

International Travelers

If you’ll be visiting from another country other than the United States, a visa is required to enter the island. These requirements are standard and are the same as for entering the United States (http://travel.state.gov/). The purpose and extent of your visit will determine which visa to apply for. If you are just coming in as a tourist, the standard 90-day non-immigrant visa will be your key to paradise. If you are lucky enough to be coming here as a student or as a temporary worker, specialized visas apply.

Travelers with Special Needs

Having a disability should neither prevent nor limit anyone from enjoying his or her stay in Puerto Rico. As part of the Americans with Disabilities Act, hotels, airports and public transportation systems must be equipped with disabled-friendly equipment. As a quick tip, always remember to call the hotel, restaurants and places to visit to make sure they are disabled-friendly. So leave your worries back home and get ready to relax and enjoy your time off.

Puerto Rico International and Regional Airports

Rafael Hernández International Airport

Porta del Sol has its largest airport in the town of Aguadilla, which direct flights to many cities in the United States. If you’d like to travel directly to the west coast, look for the BQN airport code.

(787) 891-2226




2. Luis Muñoz Marín International Airport

Named after Puerto Rico’s first democratically elected governor, San Juan’s main airport is one of the main hubs in Latin America and the Caribbean. Home to more than a dozen airlines, many flights are available to the United States, South America, and the Caribbean.

(787) 253-2329


Every corner of Puerto Rico and its surrounding islands are accessible, no matter how hidden or far away they may seem to be. Where you are going is the key factor in determining which mode of transportation will better suit your needs. In typical tourist areas such as Old San Juan, Condado, Miramar and Isla Verde walking, taxis, and the public transportation system are more than enough to get you around. But if your plans take you outside the Metro Area limits, renting a car or a chartering a bus might be your best option.

Car Rentals

Renting a car is fairly easy and the most convenient way to explore Puerto Rico’s unlimited beauty. Most of the well-known car rental companies can be found at the Luis Muñoz Marín Airport and in and around the larger cities. Local companies offer competitive prices and great service. Contact our Information Centers for details about available car rental companies.

  1. Luis Muñoz Marín International Airport – (787) 791-1014

  2. Rafael Hernández International Airport – (787) 890-3090

  3. Porta Caribe Regional Office – (787) 290-2911

  4. Culebra Regional Office – (787) 742-1033

  5. Vieques Regional Office – (787) 741-0800


Taxis are a good and fairly inexpensive way of getting around Puerto Rico. You can either wave one down on the street or call one by phone and they’ll take you anywhere in Puerto Rico. Some taxis have fixed rates and some are metered, it all depends where you’re going.

View rates for the different zones.

Tren Urbano

Our Tren Urbano, or “urban train,” is an efficient way to move around certain parts of the Metro area or to just tour some of the urban areas. The Tren Urbano operates from 5:30am to 11:30pm daily and is 75¢ for a one-way ticket. It’s part of a public transportation system that works together with the public bus system and covers most of the Metro area.


The Metropolitan Bus Authority, or AMA, is Puerto Rico’s public bus transportation system. If you’re not in a hurry, the AMA is a cheap way to get around the Metro Area. Each ride goes for 75¢ and drivers don’t provide change. Bus routes are identified with a letter followed by a number and most service routes stop at 10:00pm.


There are two ferry stations in Puerto Rico, the Acuaexpreso in Old San Juan and the Fajardo Station. Acuaexpreso is located in Pier 2 and for 50¢ it takes you to Cataño, where a short taxicab ride will get you to the Bacardi Distillery Tour. The Fajardo Station is used for travel between the mainland and the islands of Culebra and Vieques. One-way tickets are $2 for Vieques and $2.25 for Culebra but capacity is limited and so are the departure times.

When entering Puerto Rico as a passenger aboard a cruise ship, the rules for U.S. citizens vary slightly. If your cruise begins and ends in the same U.S. port and traveled to destinations in Mexico, Canada, the Caribbean, the Bahamas or Bermuda, re-entry into U.S. soil can be done with proof of citizenship other than a passport or passport card. Admissible proof of citizenship other than your passport includes your original birth certificate, or a certified copy and a government-issued photo identification card. On the other hand, if your cruise begins in one U.S. port and ends in another, you are required to have a valid passport. For non-U.S. citizens, a machine-readable passport is required for entry into the U.S. soil.

A word of advice to U.S. cruise travelers: whether you need your passport or not, it is recommended you bring it. An emergency, a missed departure from a port of call or any other unexpected trip-ending event would require the use of a passport. Just remember to keep it in a safe place while you enjoy your time at Puerto Rico.

Puerto Rico Cruise Ports

Port of San Juan

The Port of San Juan is the busiest ocean terminal in the Caribbean, and the second largest cruise port in the Western Hemisphere. Close to 500 cruise ships on 14 cruise lines bring more than one million passengers to Puerto Rico each year through this modern port.

Port of the Americas (Ponce)

From its historic fire station to the renowned Museo de Arte de Ponce, the city of Ponce offers a unique taste of Puerto Rican culture that will be sure to enthrall cruise passengers spending some time on land.

Port of Mayagüez

Mayagüez Port has it all, with the largest selection of tours for any cruise vacation, with beautiful beaches for surfing, snorkeling, diving, or just relaxing and overlooking the calm blue waters surrounding the area.

Cruise Lines

Puerto Rico is the cruise capital of the Caribbean, with the Port of San Juan among the top ten largest ports in the Western Hemisphere. Every year, 1.4 million passengers arrive at Puerto Rico’s shores for some exhilarating adventures and a night out on the town.

There are currently 16 cruise lines that visit the Port of San Juan.

What are your group sizes?

We love to give our guests the best experience possible and do that with a personal, relaxed and professional approach and atmosphere! We merge bookings together to the same day if our guests are flexible, but we operate always within small groups.

– EL Yunque rain forest / 2-14 guests / on request larger groups
– Cave adventure / 2-14 guests / on request larger group
– Sailing and snorkeling adventure / 2-8 guests
– Old San Juan walking tour / 3-no maximum
– Afro percussion drum workshop / 2-no maximum
– Surf lesson / 1-no maximum / on request larger groups

Interested in a private adventure with just your group? This is possible against a surcharge. Please contact us here.

Do you provide child seats? 

We do not provide child seats.

What are your pick up times?

Times are an estimate and vary depending on the number of pick-ups and traffic in the area. The guides will be in contact if needed. We ask to wait outside your accommodation, as our guides do not enter the lobby.

– EL Yunque rain forest 9:00-9:15 AM
– Cave adventure 9:00-9:15 AM
– Sunset Sail and Snorkel Adventure NOON
– Afro percussion drum workshop 4:30 PM
– Surf lesson / time to be confirmed upon weather and wave forecast

What are your pick up locations?

– At hotel/accommodation if staying in San Juan Metropolitan area (Condado, Miramar, Isla Verde, Carolina)
– Plaza Colon, taxi stand if staying in the Old San Juan area or are a cruise-ship passenger. Directions Plaza Colon here.

– outside of Senor Frogs restaurant, 102 Calle Marina, San Juan, 00901, Puerto Rico (meeting point Walking Tour Old San Juan)

Where can I fill out the waiver?
We ask to return this form in advance by email to acrosscaribe@gmail.com

What is your cancellation and refund policy?

Click for more info.

What to Pack?

For most of our tours we recommend: closed (water) shoes with grip – water – money – snack – mosquito repellent – camera-towel – waterproof bag – extra set of clothes.


Year-round sun and hot weather can really do a number on your skin, especially if you’re not used to the heat. Use it, even if you don’t plan to visit the beach.

Bathing suit

With so many beautiful beaches to choose from, you don’t want to miss out on the fun just because you forgot your suit (and none of our public beaches are clothing-optional).

Light clothes

After a day of sightseeing in Old San Juan or Ponce, you’ll be glad you decided to bring those white cotton shirts.

Comfortable shoes

Comfortable shoes mean happy feet. And happy feet equals great vacation.

Bug repellent

Protect yourself from unpleasant mosquito and no-see-um insect bites, especially if you plan on visiting the El Yunque rainforest or doing outdoor activities.

Rain gear

Bring an umbrella or poncho to keep you dry. The tropical climate is very unpredictable and it can start raining out of the blue.


Protect your most precious body part from the sun’s rays. It also keeps you cooler.

Dress clothes

Even though the overall dress code is casual 24/7, some nightclubs, bars, restaurants and shows require more formal attire.


They protect your feet from the hot sand and wash off easily when it’s time to go.

Emergency 911

  1. State Police Headquarters – 787-343-2020

  2. State Fire Department – 787-726-2377

  3. Puerto Rico State Department  – 787-722-2121 | estado.pr.gov

  4. Coast Guard – 787-729-6800 | www.uscg.mil

  5. Puerto Rico Emergency Management Agency (A.E.M.E.A.D) – 787–724-0124

Puerto Rico Tourism Company

  1. Headquarters – 787-721-2400 | www.seepuertorico.com

Puerto Rico Tourism Information Centers

  1. Luis Muñoz Marín Airport – 787-791-1014

  2. Old San Juan – 787-722-1709

  3. Porta del Sol – West (Aguadilla) – 787-890-3090

  4. Porta Caribe – South (Ponce) – 787-721-2400 ext. 5000/5002/5003/5006/5007

  5. Vieques – 787-741-2300 / 787-741-0800

  6. Culebra – 787-742-1033

  7. Puerto Rico Tourism Emergency Coordinator – 787-721-2400 ext. 3405 Madeline Santiago

  8. National Weather Service – 787-253-4586 | www.srh.noaa.gov

Other Helpful Resources

  1. Caribbean Regional Association (CARICOOS) – www.caricoos.org
    CARICOOS provides information on sea conditions utilizing data from a buoy network deployed in areas around the island.

  2. US Geological Service – pr.water.usgs.gov
    The USGS provides real time access to weather conditions related to rivers and potential flash floods.

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