What are your group sizes?

We love to give our guests the best experience possible and do that within an informal, relaxed and professional atmosphere! We regularly merge bookings together to the same day if our guests are flexible, but we operate always with small groups.

– EL Yunque Adventure / 2-14 guests / on request larger groups
– El Yunque Adventure PLUS / 2-14 guests / on request larger groups
– Cave Adventure / 2-14 guests / on request larger group
– Sailing and Snorkeling Adventure / 3-8 guests
– Old San Juan Walking Tour / 3-no maximum
– Afro Percussion Drum Workshop / 2-no maximum
– Surf Lesson – minimum 2 people / 1-4 guests / on request larger groups

Interested in a private adventure with just your group? This is possible against a surcharge. Please contact us here.

 

What type of vehicles do you use?

All our vehicles have A/C for your comfort. We use different vehicles depending on the group size:
– Regular car / up to 4 guests
– Mini van / up to 7 guests
– Big van / up to 14 guests

 

Do you provide childseats?

All our vehicles have A/C for your comfort. We use different vehicles depending on the group size:
– We do not provide child seats.

 

What are your pick up times?

Times are an estimate and vary depending on amount of pick-ups and traffic. The guides will be in contact if needed.
We ask to wait outside your accommodation, as our guides do not enter the lobby.

– EL Yunque Adventure 9:00-9:30 AM
– EL Yunque Adventure PLUS 9:00-9:30 AM
– Cave Adventure 9:00-9:30 AM
– Sailing and Snorkelling Adventure 10:30-10:45 AM
– Afro Percussion Drum Workshop 4:00-4:15 PM
– Surf Lesson 9:00-9:15 AM

 

What are your pick up locations?

– At hotel/accommodation if staying in San Juan Metropolitan area (Condado, Miramar, Isla Verde, Carolina)
– Plaza Colon, taxi stand if staying in the Old San Juan area or are a cruise-ship passenger. Directions Plaza Colon here.

– 9:00 AM at Paseo de la Princesa if booked the Old San Juan walking tour

 

What should I bring along?

Make sure bringing the necessary for the adventure. This can consist out of:
closed (water) shoes with grip – water – money – snack – mosquito repellent – camera-towel – waterproof bag – extra set of clothes.

 

Where can I fill out the waiver?

Fill in our Waiver
We ask to return this form in advance by email to acrosscaribe@gmail.com

 

What is your cancellation and refund policy?

Click for more info.